FAQ'S

What is CRDTours Social Mission?

CRDTours specialises in offering unique travel experiences in the provinces of Kratie, Stung Treng, Mondulkiri and Rathanakiri. All funds generated from our tours directly support local communities and environmental conservation. Whether its cycling alongside the iconic Mekong River, living with a local community assisting in conservation projects or savoring local delicacies, each activity booked is making a positive contribution to the places you visit and the locals you meet!

I am interested in working or volunteering with CRDTours, where do I find out more?

CRDTours accepts volunteer positions on a rolling basis. If you believe that you have skills in which can assist in our operations, please do not hesitate to drop us a line here.

Do I need travel insurance?

An insurance policy is not required to experience our tours, however we strongly recommend one! At a minimum, cover should protect against personal accident, death, medical expenses, emergency repatriation and personal liability. We also strongly recommend it include cancellation, curtailment and loss of luggage and personal effects.

What should I bring?

1. • • Luggage – On most CRDTour trips you will be required to carry your own luggage, sometimes up stairs and on and off transport. We therefore recommend you travel with a backpack.
     • First aid kit.
     • Mosquito repellent.
     • Sunscreen.
     • Torch – to navigate back to your homestay.
     • Clothing– For longer trips we recommend you choose clothing that is easy to wash and fast drying. Women should bring a skirt that covers their knees and a scarf for visiting places of worship.
     • Electrical adaptor.
     • Money in the form of cash for your time on the islands (there are no ATM’s).
     • Anti-malaria pills (if recommended by doctor).

How do I Store any excess baggage?

Feel free to store any excess luggage in our head office in Kratie town, however, this is done at your own risk!

Do I need my sleeping bag?

As we use homestays and hotels, basic bedding is provided, however, if you feel more comfortable using your own sleeping bag, do not hesitate to bring it along!

What are the VISA requirements for Cambodia?

Below is a list of prices depending on the duration of the VISA. Please note, these prices are quoted in USD and are subject to change.

VISA’s can be obtained at customs when arriving in Cambodia. A passport photo and the exact amount of cash is required for processing.

• • • 30 DAYS $20 Single entry with a one-time extension.
    • 30 DAYS $25 Single entry but can be renewed as many times as required.
    • 3 MONTHS $72 Single entry but can be renewed as many times as required.
    • 6 MONTHS $182 Multiple entry and can be renewed as many times as required.

What is the best way to carry money?

We recommend having access to money from a variety of sources – cash, cards and travel money cards are all commonly used. On the islands there are no ATM’s, so it is recommended to withdraw cash at the mainland.

What are the medical/ vaccine requirements for Cambodia?

Medical and vaccination requirements differ between visiting nations. As we are not medical practitioners it is recommended that you contact your local GP or travel doctor for vaccination requirements.

What currency is accepted in Cambodia?

When purchasing items throughout Cambodia, USD and local Cambodian riel is widely accepted.

Where can I get a SIM cards?

SIM cards can be purchased at major airports, bus stations and throughout town. Each company offers a similar package.

Is 3G and Wifi easily found in Cambodia?

Wifi and 3G is easily found throughout Cambodia, in all major cities and most rural communities.

Will I be able to charge my electrical appliances?

In most places you will be able to recharge your appliances at the guesthouses. We recommend you bring a travel adapter with you. Be sure to bring an extra camera battery just in case. The only time where you may not have power is when overnighting on a rural island.

Can I customize an activity to suit my needs?

Absolutely! If there are included or optional activities that you wish to change, you can do your own thing instead. We pride ourselves on the flexibility we offer our visitors.

What is the difference between a guesthouse and a traditional homestay?

Depending on the tour, homestays and/or guesthouses are provided. Homestays are traditional houses where families invite the visitor into their homes. Basic bedding is provided and rooms do not have air-conditioning and use traditional toilets. Guesthouses will generally consist of an air-conditioned room with a western toilet.

Can the trip leaders speak English?

Our famous Cambodian local guide – Phiya speaks great English and is full of enthusiasm. If you are lucky Phiya will pose for a selfie!

What is the style of the trips?

CRDTours has designed their tours to allow visitors time to relax whilst also being immersed in local culture and traditions. Our tours aim to be steady paced and are never rushed. Don’t hesitate to ask our tour leader to slow down if you require more time on a particular activity!

What type of food and drink is provided on the tour?

Food – A variety of traditional Khmer vegetarian and meat dishes using locally grown produce will be prepared for visitors, including the infamous homemade Cha Kreung Sach Morn (chicken, lemongrass and pepper sauce).

Drinks – coffee, water and tea is provided (soft drink and beer is additional).

Do’s

• • • Be friendly to villagers and other tourists.
    • Ask a lot of questions during the tours.
    • Always respond to a smile with a smile and be culturally sensitive.
    • Respect local religious beliefs & culture.
    • Ask for permission before taking photographs of any Cambodian people or monks.
    • Take off your shoes, hat and sunglasses when entering someone’s house or a pagoda.

Don’ts

• • • Do not wear revealing clothes
especially when swimming or visiting a place of worship.
    • Do not give gifts to children informally. We do not want to encourage begging.

How do I make payments?

Visitors can opt to pay their tour costs on arrival in cash, or electronic funds transfer. Bank details for transfers are provided in our confirmation email!